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Online Webinar | Managing Client Expectations
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This webinar is for bankers who want to develop stronger selling and client management skills

When: Tuesday, July 25, 2017
12:00 PM - 1:00 PM
Presenter: Alfred E. Townsend, Founder and President of Training and Management Consulting Group, Inc.
Contact: William Ramos

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This program is designed to provide bankers with the skills and knowledge to sell their advice and manage client expectations in what has become a very uncertain global financial environment.  There will be a focus on client buying and selling behaviors and how bankers can get clients to take action on their advice and ensure that they make good decisions in any market scenario. During the one hour webinar, we will explore how client expectations will change as investment markets go up and down, the most common client behavioral biases that create resistance or obstacles, and strategies and techniques that bankers can use to get clients to accept their advice. 


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